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What is PSD2?

 

From the 28th of December 2020 online payments will now be even more secure thanks to the new PSD2 European standard, which introduces new authentication rules.

 

Your shopping experience will still be quick and secure, you will simply need to confirm your identity each time you make a payment online such as by entering a temporary code or by using your digital fingerprint on your banking app.

 

Please note that every banking establishment will apply new and different authentication methods. Don’t forget to contact your bank to activate this service.

 

Below you will find a small diagram that will guide you through each step of the new payment method. For more details, please contact our Customer Care.

1- Proceed with your order

After adding your items to the shopping bag, enter your delivery, billing and payment details.

Step 1 (2) Max Mara
Step 2 (1) Max Mara

2 - You will receive a notification

Once you reach the payment step, you will receive a notification to carry out the authentication via the new method outlined by the PSD2 standard.

3- Authorise the payment

Each banking institute with have its own authentication method such as a temporary code or by using your digital fingerprint on your banking app.

Step 3 (1) Max Mara
Step 4 (1) Max Mara

4 – Order confirmation

Once your order is confirmed, simply wait for your items to arrive! For any issues relating to your order confirmation, contact our Customer Care.